YOUR SATISFACTION IS OUR FIRST PRIORITY AT KINSEY FIT. IF YOUR ITEM IS FAULTY (MANUFACTURING FAULT) UPON RECEIPT, WE WILL GLADLY EXCHANGE THE ITEM OR REFUND YOUR CREDIT CARD. IF IT ISN'T QUITE RIGHT FOR YOU, THE ITEM CAN BE RETURNED FOR A STORE CREDIT WITH NO EXPIRY DATE.

ALL RETURNS ARE SUBJECT TO US RECEIVING THE ITEM BACK WITHIN 30 DAYS. ITEMS MUST BE RETURNED WITH THEIR ORIGINAL PACKAGING (TAGS ATTACHED) AND, MUST STILL BE IN AN UNUSED AND SALE-ABLE CONDITION.

 

PLEASE NOTE: IF ITEMS ARE NOT SENT BACK IN THE SAME CONDITION THEY WERE SENT OUT, THERE WILL BE A 20% REDUCTION IN STORE CREDIT AS A HANDLING FEE. EX: IF YOUR RETURNS ARE COVERED IN DOG/HUMAIN HAIR, MAKE UP STAINS ETC...

 

TO APPLY FOR A FREE RETURN:

EMAIL US AT HELLO@KINSEYFIT.COM OR FILL OUT OUR CONTACT FORM WITH YOUR ORDER NUMBER AND EMAIL, & SIMPLY TELL US WHY YOU ARE RETURNING AN ITEM.

YOU WILL RECEIVE A FREE SHIPPING LABEL TO PRINT, AND TAKE YOUR PACKAGE TO YOUR LOCAL POST OFFICE.

ONCE WE RECEIVE IT, WE WILL EMAIL YOU WITH A CREDIT CONFIRMATION.

IT'S AS EASY AS THAT!